FAQ

What types of curtains and window treatments do you offer?
We supply ready-made and made-to-measure curtains in fabrics like linen, velvet, cotton, blackout and sheer options, as well as blinds and tracks/rails.

Do you make custom curtains to fit my exact measurements?
Yes — we design and sew custom curtains to your specifications (width, drop, lining, pleat style, etc.) for a perfect fit.

Do you deliver and install across the UAE?
Yes — we deliver across the Emirates and can arrange professional installation for made-to-measure orders. atlantis-curtains.com

How long will my order take?
Lead time depends on product type and whether it’s ready-made or custom; typical made-to-measure orders take a few weeks — we’ll give an exact ETA when you place the order.

Can I see fabric samples before I buy?
Yes — we provide fabric samples so you can check colour, weight and opacity before committing to a full order.

Do you offer blackout or sound-reducing curtains?
Yes — we offer blackout linings for light control and specific fabric/lining options that help reduce noise.

How do I measure my windows for curtains?
We provide a simple measuring guide (or we can arrange an on-site measurement service) to ensure accurate width and drop for both poles and tracks.

What installation options are available?
Options include wall or ceiling fixings, concealed tracks, and motorised systems; professional installation is available on request.

What payment methods do you accept?
We accept major credit/debit cards and local payment options; invoicing and bank transfer are available for trade or bulk orders.

What is your return, exchange, and warranty policy?
Returns/exchanges depend on product type (ready-made vs custom). Custom items are usually non-returnable, but we stand behind manufacturing quality and offer repairs or a warranty for defects.

Do you supply curtains for hotels, offices, and bulk/commercial projects?
Yes — we handle trade and commercial orders, offer volume pricing, and can work with project timelines and specifications.

How should I care for and clean my curtains?
Care instructions vary by fabric — we include recommended cleaning and maintenance guidelines with each order (machine wash, dry clean, spot clean instructions where applicable).